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Shipping policy
Shipping
Free shipping on orders of $100 USD or more
Free standard shipping applies when your merchandise subtotal reaches $100 USD after discounts, excluding taxes and shipping fees. This offer applies to all destinations we currently ship to. The eligible shipping charge is waived automatically at checkout; no code is needed.
Delivery destinations
We currently ship to the United States, Canada, Mexico, the United Kingdom, Australia, and selected European countries. Shipping availability is confirmed when you enter your delivery address at checkout.
Standard shipping rates below $100
| Package weight | United States & Canada | UK, Mexico, Australia & supported European countries |
|---|---|---|
| 0–0.45 kg | $15 USD | $10 USD |
| Over 0.45–1 kg | $25 USD | $15 USD |
The applicable rate is shown at checkout based on destination and package weight. For assistance with an order outside the listed weight ranges, contact support@fanfoyu.com.
Delivery & tracking
Orders are carefully prepared and dispatched within 3 business days. Estimated delivery is 8–15 business days from placing your order, including processing time. Delivery times are estimates and may vary due to customs, carrier conditions, holidays, or weather. Tracking information is sent by email once your order ships.
For shipping or tracking assistance, email support@fanfoyu.com with your order number.
Returns
You may request a return within 30 days of delivery. Contact customer service for the return address and instructions before sending any item back. Read our Returns & Refunds policy for eligibility, shipping costs, and refund details.